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Network
Status: Resolved Summary: The data service was fully restored If you have any questions feel free to contact us.
Status: Ongoing (Identified) Summary: We identified the data service degradation issue and we are working to resolve it. We'll keep you posted on the progress.
Incident resolved This is to update you regarding the following incident: Status: Resolved Summary: The data service was fully restored Should you have any questions feel free to contact us. Regards,
Status: Ongoing (Investigating) Summary: The data service degradation impacting all IMSIs Our engineers are working to identify and resolve the issue, will keep you posted with more details once available.
Hello, This is to update you regarding the following incident: Status: Resolved Summary: We would like to update you that the service degradation has been fully resolved. Should you have any questions feel free to contact us. Regards,
This is to update you regarding the following incident: Status: Ongoing (Investigating) Summary: This is to update you that we are still working to resolve the data service degradation. Our engineers are working with our partners to resolve the issue and will keep you posted with more details once available.
Our engineers are still working on the fix. We apologize for any inconvenience this may cause.
We are experiencing a degradation in the data service, some SIMs may have problems establishing data sessions. Our engineers are working with our partners to resolve the issue and will keep you posted with more details once available.
No notices reported this month
New features release that requires reorganizing information in our backend. This activity does not affect SIM card connectivity all SIMs will keep working as usual Thank you for your patience
The incident has been resolved
We have solved the problem, all systems are working correctly and the SIMs status function is working normally Thank for you patience
The interconnection between our platform and the service provider is suffering a service degradation, for the moment we are having limited access to the Location Update (LU) events causing problems with the SIMs status change. The problem was identified and we are working on it. When solved the SIMs status will work again as expected
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