SIM status problem

Resolved

Degraded performance

Started over 4 years agoFebruary 02, 2022Lasted 30 hours 47 minutesFebruary 02, 20229:17 AMFebruary 03, 20224:04 PMUTC

Affected

Orion

Database

Updates

Resolved
February 03, 2022 at 4:04 PMUTC
Resolved
February 03, 2022 at 4:04 PMUTC
The incident has been resolved
Update
February 03, 2022 at 4:02 PMUTC
Update
February 03, 2022 at 4:02 PMUTC
We have solved the problem, all systems are working correctly and the SIMs status function is working normally Thank for you patience
Investigating
February 02, 2022 at 9:17 AMUTC
Investigating
February 02, 2022 at 9:17 AMUTC
The interconnection between our platform and the service provider is suffering a service degradation, for the moment we are having limited access to the Location Update (LU) events causing problems with the SIMs status change. The problem was identified and we are working on it. When solved the SIMs status will work again as expected

Orion - SIM status problem – Incident details