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Network
We will be conducting database maintenance for our platform. This is essential to ensure data integrity and improve overall system performance. There might be a temporary impact on service availability during this time. The connectivity won't be impacted. We appreciate your cooperation and understanding.
Dear Customers, We will be performing an upgrade of the actions for the IMSI Source 02. During the maintenance, please avoid taking any management actions on the SIMs that belong to IMSI Source 02. The connectivity will not be affected.
Dear Customers, We will be conducting database maintenance for our platform. This is essential to ensure data integrity and improve overall system performance. There might be a temporary impact on service availability during this time. The connectivity won't be affected. We appreciate your cooperation and understanding.
The incident has been resolved
Dear Customers, We have identified an issue where the Limits function on our platform is not functioning as expected, causing inconsistent behavior. To prevent errors and ensure a stable experience, we have temporarily deactivated this feature. Our team is actively working on a resolution. You can expect updates every 6 hours as we work towards a fix. We appreciate your understanding and patience.
Dear Customers, We are currently experiencing an issue where users are unable to log in to Orion. Our team is aware of the problem and is working diligently to resolve it as quickly as possible. Updates will be provided when we make any significant improvements as we work to resolve the issue. We apologize for any inconvenience caused and appreciate your understanding. Thank you for your patience and understanding.
Dear Customers, We are aware of a network degradation affecting Data services IMSIs 10-01, 23-01 and 26-01. This may result in intermittent issues with connectivity. Our team is investigating the cause and working to restore full service. Updates will be provided when we make any significant improvements as we work to resolve the issue. We apologize for any inconvenience caused and appreciate your understanding. We apologize for any inconvenience caused and appreciate your understanding.
Dear Clients, The problem with the SMS is now solved. SMS MT is showing the delivery confirmation SMS MO are being received We will take action to avoid this in the future. Thank you for your understanding and patience.
Dear Clients, We have identified that the SMS MT are not showing the "checks" but are being sent to the devices. We also found that the SMS MO are not appearing on our platform. The error has been identified, and our team is working to resolve it quickly. Updates will be provided when we make any significant improvements as we work to resolve the issue. We apologize for any inconvenience caused and appreciate your understanding. Thank you for your understanding and patience.
Dear Customer, We are pleased to inform you that the outage impacting 03-02 IMSIs has been successfully resolved. Normal operations have been fully restored. All services associated with 03-02 IMSIs are now fully operational. We understand the critical nature of the services we provide, and we want to thank you for your patience and understanding throughout this process. Best regards, Moabits Team.
Dear Customers, Our connectivity provider has identified the issue to be related to their Connect Hub. A technical meeting is currently ongoing, and we are awaiting further inputs to clarify the root cause, next steps and ETA for resolution. We continue to collaborate closely with our connectivity provider to expedite resolution and will share any significant developments with you as soon as they become available.
We are aware of a network degradation affecting the creation of New Sessions for IMSI 03-02. Our team is investigating the cause and working to restore full service. Updates will be provided when we make any significant improvements as we work to resolve the issue. We apologize for any inconvenience caused and appreciate your understanding.
Dear Customers, Our IMSI 23-01 MNO partner has confirmed that the service degradation is now in the recovery phase, and they are monitoring improvements. We will keep you updated
Dear Customers, We would like to inform that the incidence affecting the IMSI Source 01 services has been successfully resolved.
Dear Customers, We are aware of a network degradation affecting Data and SMS services. This may result in intermittent issues with the SIMs connectivity for the SIMs with IMSI Source 01. Our team is investigating the cause and working to restore full service. Updates will be provided when we make any significant improvements as we work to resolve the issue. We apologize for any inconvenience caused and appreciate your understanding.
Dear Customers, We would like to inform that the incidence affecting IMSIs 03-02 and 05-02 has been successfully resolved.
Dear Customers, We are aware of a network degradation affecting Data/SMS services. This may result in problems with opening New Sessions and registrations for IMSIs 03-02 and 05-02. Our team is investigating the cause and working to restore full service. Updates will be provided when we make any significant improvements as we work to resolve the issue. We apologize for any inconvenience caused and appreciate your understanding.
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