Orion - Notice history

This is to update you regarding the following incident: Incident Status: Resolved Description: We are experiencing service degradation on the Telcel network in Mexico using IMSI 22. We are working with our IMSI partner to resolve the issue as soon as possible Service Impact: Devices may have an issue opening new sessions on the Telcel network in Mexico using IMSI 22. Affected Countries/Region: Mexico Update: The services with the Telcel network is restored and devices should progressively start going back online. If any devices experience service degradation after the next 24h please notify via support ticket

This is to update you regarding the following incident: Incident Status: Identified Description: We are experiencing service degradation on the Telcel network in Mexico using IMSI 22. We are working with our IMSI partner to resolve the issue as soon as possible Service Impact: Devices may have an issue opening new sessions on the Telcel network in Mexico using IMSI 22. Affected Countries/Region: Mexico

This is to update you regarding the following incident: Incident Status: Identified Description: In the last few hours we are experiencing service degradation on the Telcel network in Mexico using IMSI 22. We are working with our IMSI partner to resolve the issue. Service Impact: Devices may have an issue opening new sessions on Telcel network in Mexico using IMSI 22. Affected Countries/Region: Mexico

This is to update you regarding the following incident: Incident Status: Identified Description: In the last few hours we are experiencing service degradation on the Telcel network in Mexico using IMSI 22. We are working with our IMSI partner to resolve the issue. Service Impact: Devices may have an issue opening new sessions on Telcel network in Mexico using IMSI 22. Affected Countries/Region: Mexico

This is to update you regarding the following incident: Incident Status: Identified Description: In the last few hours we are experiencing service degradation on the Telcel network in Mexico using IMSI 22. We are working with our IMSI partner to resolve the issue. Service Impact: Devices may have an issue opening new sessions on Telcel network in Mexico using IMSI 22. Affected Countries/Region: Mexico

This is to update you regarding the following incident: Incident Status: Investigating Description: In the last few hours we are experiencing service degradation on the Telcel network in Mexico using IMSI 22. We are working with our IMSI partner to resolve the issue. Service Impact: Devices may have an issue opening new sessions on Telcel network in Mexico using IMSI 22. Affected Countries/Region: Mexico

The team is working to solve the incident that is affecting IMSI 22 in Mexico with the network Telcel.

Status: Resolved Summary: The data service was fully restored If you have any questions feel free to contact us.

Incident resolved This is to update you regarding the following incident: Status: Resolved Summary: The data service was fully restored Should you have any questions feel free to contact us. Regards,

Hello, This is to update you regarding the following incident: Status: Resolved Summary: We would like to update you that the service degradation has been fully resolved. Should you have any questions feel free to contact us. Regards,

This is to update you regarding the following incident: Status: Ongoing (Investigating) Summary: This is to update you that we are still working to resolve the data service degradation. Our engineers are working with our partners to resolve the issue and will keep you posted with more details once available.

Our engineers are still working on the fix. We apologize for any inconvenience this may cause.