Orion - Network Service Degradations in Mexico with IMSI 22 – Incident details

This is to update you regarding the following incident: Incident Status: Resolved Description: We are experiencing service degradation on the Telcel network in Mexico using IMSI 22. We are working with our IMSI partner to resolve the issue as soon as possible Service Impact: Devices may have an issue opening new sessions on the Telcel network in Mexico using IMSI 22. Affected Countries/Region: Mexico Update: The services with the Telcel network is restored and devices should progressively start going back online. If any devices experience service degradation after the next 24h please notify via support ticket

This is to update you regarding the following incident: Incident Status: Identified Description: We are experiencing service degradation on the Telcel network in Mexico using IMSI 22. We are working with our IMSI partner to resolve the issue as soon as possible Service Impact: Devices may have an issue opening new sessions on the Telcel network in Mexico using IMSI 22. Affected Countries/Region: Mexico

This is to update you regarding the following incident: Incident Status: Identified Description: In the last few hours we are experiencing service degradation on the Telcel network in Mexico using IMSI 22. We are working with our IMSI partner to resolve the issue. Service Impact: Devices may have an issue opening new sessions on Telcel network in Mexico using IMSI 22. Affected Countries/Region: Mexico

This is to update you regarding the following incident: Incident Status: Identified Description: In the last few hours we are experiencing service degradation on the Telcel network in Mexico using IMSI 22. We are working with our IMSI partner to resolve the issue. Service Impact: Devices may have an issue opening new sessions on Telcel network in Mexico using IMSI 22. Affected Countries/Region: Mexico

This is to update you regarding the following incident: Incident Status: Identified Description: In the last few hours we are experiencing service degradation on the Telcel network in Mexico using IMSI 22. We are working with our IMSI partner to resolve the issue. Service Impact: Devices may have an issue opening new sessions on Telcel network in Mexico using IMSI 22. Affected Countries/Region: Mexico

This is to update you regarding the following incident: Incident Status: Investigating Description: In the last few hours we are experiencing service degradation on the Telcel network in Mexico using IMSI 22. We are working with our IMSI partner to resolve the issue. Service Impact: Devices may have an issue opening new sessions on Telcel network in Mexico using IMSI 22. Affected Countries/Region: Mexico

The team is working to solve the incident that is affecting IMSI 22 in Mexico with the network Telcel.