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The incident has been resolved
We are currently experiencing an issue where users are unable to log in to Orion Platform. Our team is aware of the problem and is working diligently to resolve it as quickly as possible. Thank you for your patience and understanding.
We will be conducting maintenance for the Orion platform. This is essential to ensure data integrity and improve overall system performance. There might be a temporary impact on service availability during this time and the ICCIDs may not be visible correctly in the Control Center. The connectivity won't be affected. We appreciate your cooperation and understanding.
Dear Customers, To ensure the robustness and scalability of our platform, we will be performing an infrastructure upgrade for Front End and Backend. You may experience some downtime or intermittent issues during this period. The connectivity won't be affected. Thank you for your continued support and understanding.
Dear Customers, We will be deploying new features to the Pay As You Go system on our platform. This maintenance is scheduled to ensure a seamless experience and to enhance the functionality of our services. During this time, the platform may be temporarily unavailable. The connectivity won't be affected. Thank you for your understanding and patience.
Dear Customers, We have scheduled maintenance for Backend and Client API to fix some identified bugs. This is part of our ongoing commitment to improve the stability and performance of our services. Temporary disruptions may occur during this period. The connectivity won't be affected. We appreciate your patience as we work to enhance your experience.
TThe maintenance has been completed
Dear Customers, To ensure the robustness and scalability of our platform, we will be performing an infrastructure upgrade for our SMS Gateway. You may experience some downtime or intermittent issues with SMS during this period. Data connections won't be affected. Thank you for your continued support and understanding.
The issue has been successfully resolved.
We are currently experiencing an issue with the response time of the API services that may result in degraded performance or unexpected behavior. Our technical team is actively working on identifying and resolving the issue. We will keep you informed with updates every 2 hours until the situation is resolved. Thank you for your patience during this time
Dear Customers, We will be conducting maintenance on our back-end and API Services to address recent slow performance issues. This maintenance is aimed at optimizing the platform to ensure faster and more reliable service. During this time, you may experience temporary interruptions. The connectivity won't be affected. Thank you for your patience as we work to enhance the speed and efficiency of our platform.
We are currently experiencing slow performance on the platform. Our team is actively reviewing the issue, and we will notify you as soon as it is resolved.
We are scheduling an update to improve some features. The platform won't be available during this time.
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Jul 2024 to Sep 2024
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