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Network
Maintenance complete.
We will be undergoing maintenance at this time. There could be connectivity intermittence while performing the activities. This scheduled maintenance affects: IMSI 10 (Data Services NA), IMSI 21 (Data Services NA), IMSI 22 (Data Services NA), IMSI 23 (Data Services NA), and IMSI 26 (Data Services NA).
The scheduled maintenance has been completed.
Maintenance in progress.
This scheduled maintenance affects: IMSI 10 (Data Services NA), IMSI 21 (Data Services NA), IMSI 22 (Data Services NA), IMSI 23 (Data Services NA), and IMSI 26 (Data Services NA).
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undergoing scheduled maintenance during this time. This scheduled maintenance affects: IMSI 10 (Data Services NA), IMSI 21 (Data Services NA), IMSI 22 (Data Services NA), IMSI 23 (Data Services NA), and IMSI 26 (Data Services NA).
Incident Status: Resolved
Customer experience: Customers might experience difficulties while attaching to the network.
IMSI 23 Sponsor has notified us that the issue is widespread in their network. They are working to solve this as soon as possible. Customer experience: Customers might experience difficulties while attaching to the network. IMSI 23 - Data Services NA
Maintenance complete
Maintenance in progress
We will be undergoing scheduled maintenance at this time. There could be connectivity intermittence while performing the activities. This scheduled maintenance affects: IMSI 10 (Data Services NA), IMSI 21 (Data Services NA), IMSI 22 (Data Services NA), IMSI 23 (Data Services NA), and IMSI 26 (Data Services NA).
This scheduled maintenance affects: IMSI 10 (Data Services EU, Voice/SMS Services), IMSI 21 (Data Services EU, Voice/SMS Services), IMSI 22 (Data Services EU, Voice/SMS Services), IMSI 23 (Data Services EU, Voice/SMS Services), and IMSI 26 (Data Services EU, Voice/SMS Services).
We are going to perform maintenance and migration work on our backend Impact: Restricted access to Orion Platform and API. Connectivity will not be affected by this activity Activity Duration: approx 2 hours
We are going to upgrade the capacity of our database Impact: Orion platform will be unavailable Maintenance duration: 1 hour
Issue Identified and solved API is up and running Thank you for your patience
the following APIs are presenting a degraded performance GET /api/sim/details/ GET /api/sim/connectivityStatus We are investigating the problem and we will provide an update asap
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May 2023 to Jul 2023
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