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Nov 2026

NOV17
SIM Management Operations | IMSI Source 02
Planned5:00 AM – 5:00 AMUTC

  • We would like to inform you that our IMSI sponsor will be performing scheduled maintenance that may affect SIM management operations.

    During this window, some SIM management actions — such as activations, deactivations and purges — may not be processed immediately for SIMs on IMSI source 02. Data and SMS connectivity will not be affected.

    Actions submitted during the maintenance window will be queued and processed once the maintenance is complete.

    We apologize for any inconvenience. Our team will be monitoring the situation closely. If you have any questions, please contact our support team.

    November 10, 2026 at 1:38 PMUTC
NOV12
SIM Management Operations | IMSI Source 01
Planned12:00 PM – 12:00 PMUTC

  • We would like to inform you that our IMSI sponsor will be performing scheduled maintenance that may affect SIM management operations.

     

    During this window, some SIM management actions — such as activations, deactivations and purges — may not be processed immediately for SIMs on IMSI source 01. Data and SMS connectivity will not be affected.

     

    Actions submitted during the maintenance window will be queued and processed once the maintenance is complete.

     

    We apologize for any inconvenience. Our team will be monitoring the situation closely. If you have any questions, please contact our support team.

    November 04, 2026 at 3:00 PMUTC
NOV12
Connectivity Services | IMSI Source 01
Planned10:00 AM – 10:00 AMUTC

  • We would like to inform you that our IMSI sponsor will be performing scheduled maintenance on their infrastructure.

     

    Affected SIMs operating on IMSI [10 / 21 / 22 / 23 / 26] may experience brief and intermittent [data / SMS] interruptions during the maintenance window. SIMs on unaffected IMSIs will not be impacted.

     

    We apologize for any inconvenience. Our team will be monitoring the situation closely. If you have any questions, please contact our support team.

    November 11, 2026 at 3:18 PMUTC
NOV11
Connectivity Services | IMSI Source 01
CompletedMaintenance3 hours
  • CompletedNovember 11, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progressNovember 11, 2026 at 2:00 PMUTC
    Maintenance is now in progress
  • PlannedNovember 04, 2026 at 3:35 PMUTC

    We would like to inform you that our IMSI sponsor will be performing scheduled maintenance on their infrastructure.

     

    Affected SIMs operating on IMSI [10 / 21 / 22 / 23 / 26] may experience brief and intermittent [data / SMS] interruptions during the maintenance window. SIMs on unaffected IMSIs will not be impacted.

     

    We apologize for any inconvenience. Our team will be monitoring the situation closely. If you have any questions, please contact our support team.

Service Degradation | IMSI Source 02
ResolvedDegraded performance3 hours 23 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are aware of an ongoing issue affecting connectivity services for a subset of our SIMs. Our IMSI sponsor has reported a degradation in their infrastructure and is actively working to resolve it.

     

    SIMs operating on IMSI [5-02] may be experiencing [data / SMS] service disruptions. SIMs on unaffected IMSIs are operating normally.

     

    Our provider is investigating the root cause. We are monitoring the situation in real time and will provide updates as soon as new information is available.

     

    We understand the impact this may have on your operations and sincerely apologize for the inconvenience. Please do not hesitate to contact our support team if you need assistance.

Oct 2026

OCT29
Connectivity Services | IMSI Source 01
CompletedMaintenance7 hours
  • CompletedOctober 29, 2026 at 8:30 PMUTC
    Maintenance has completed successfully
  • In progressOctober 29, 2026 at 1:30 PMUTC
    Maintenance is now in progress
  • PlannedOctober 22, 2026 at 2:12 PMUTC

    We would like to inform you that our IMSI sponsor will be performing scheduled maintenance on their infrastructure.

     

    Affected SIMs operating on IMSI [10 / 21 / 22 / 23 / 26] may experience brief and intermittent [data / SMS] interruptions during the maintenance window. SIMs on unaffected IMSIs will not be impacted.

     

    We apologize for any inconvenience. Our team will be monitoring the situation closely. If you have any questions, please contact our support team.

OCT29
Connectivity Services | IMSI Source 01
CompletedMaintenance1 hour 30 minutes
  • CompletedOctober 29, 2026 at 1:30 PMUTC
    Maintenance has completed successfully
  • In progressOctober 29, 2026 at 12:00 PMUTC
    Maintenance is now in progress
  • PlannedOctober 22, 2026 at 2:13 PMUTC
    We are planning for a scheduled maintenance during that time.
OCT29
SIM Management Operations | IMSI Source 01
CompletedMaintenance3 hours
  • CompletedOctober 29, 2026 at 1:00 PMUTC
    Maintenance has completed successfully
  • In progressOctober 29, 2026 at 10:00 AMUTC
    Maintenance is now in progress
  • PlannedOctober 28, 2026 at 4:16 PMUTC

    We would like to inform you that our IMSI sponsor will be performing scheduled maintenance that may affect SIM management operations.

     

    During this window, some SIM management actions — such as activations, deactivations and purges — may not be processed immediately for SIMs on IMSI source 01. Data and SMS connectivity will not be affected.

     

    Actions submitted during the maintenance window will be queued and processed once the maintenance is complete.

     

    We apologize for any inconvenience. Our team will be monitoring the situation closely. If you have any questions, please contact our support team.

OCT28
SIM Management Operations | IMSI Source 01
CompletedMaintenance3 hours
  • CompletedOctober 28, 2026 at 1:30 PMUTC
    Maintenance has completed successfully
  • In progressOctober 28, 2026 at 10:30 AMUTC
    Maintenance is now in progress
  • PlannedOctober 26, 2026 at 8:03 PMUTC

    We would like to inform you that our IMSI sponsor will be performing scheduled maintenance that may affect SIM management operations.

     

    During this window, some SIM management actions — such as activations, deactivations and purges — may not be processed immediately for SIMs on IMSI source 01. Data and SMS connectivity will not be affected.

     

    Actions submitted during the maintenance window will be queued and processed once the maintenance is complete.

     

    We apologize for any inconvenience. Our team will be monitoring the situation closely. If you have any questions, please contact our support team.

OCT22
Connectivity Services | IMSI Source 01
CompletedMaintenance3 hours
  • CompletedOctober 22, 2026 at 1:30 PMUTC
    Maintenance has completed successfully
  • In progressOctober 22, 2026 at 10:30 AMUTC
    Maintenance is now in progress
  • PlannedOctober 14, 2026 at 3:32 PMUTC
    We are planning for a scheduled maintenance during that time.

Sep 2026

SEP28
SIM Management Operations | IMSI Source 01
CompletedMaintenance1 hour
  • CompletedSeptember 28, 2026 at 11:30 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 28, 2026 at 10:30 AMUTC
    Maintenance is now in progress
  • PlannedSeptember 25, 2026 at 10:00 PMUTC

    We would like to inform you that our IMSI sponsor will be performing scheduled maintenance that may affect SIM management operations.

     

    During this window, some SIM management actions — such as activations, deactivations and purges — may not be processed immediately for SIMs on IMSI source 01. Data and SMS connectivity will not be affected.

     

    Actions submitted during the maintenance window will be queued and processed once the maintenance is complete.

     

    We apologize for any inconvenience. Our team will be monitoring the situation closely. If you have any questions, please contact our support team.

SEP28
Connectivity Services | IMSI Source 02
CompletedMaintenance2 hours
  • CompletedSeptember 28, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 28, 2026 at 3:00 AMUTC
    Maintenance is now in progress
  • PlannedSeptember 15, 2026 at 2:16 PMUTC

    We would like to inform you that our IMSI sponsor will be performing scheduled maintenance on their infrastructure.

     

    Affected SIMs operating on IMSI [ 3-02 / 5-02] may experience brief and intermittent [data / SMS] interruptions during the maintenance window. SIMs on unaffected IMSIs will not be impacted.

     

    We apologize for any inconvenience. Our team will be monitoring the situation closely. If you have any questions, please contact our support team.

SEP24
SIM Management Operations | IMSI Source 01
CompletedMaintenance1 hour
  • CompletedSeptember 24, 2026 at 9:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 24, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • PlannedSeptember 23, 2026 at 2:19 PMUTC

    We would like to inform you that our IMSI sponsor will be performing scheduled maintenance that may affect SIM management operations.

     

    During this window, some SIM management actions — such as activations, deactivations and purges — may not be processed immediately for SIMs on IMSI source 01. Data and SMS connectivity will not be affected.

     

    Actions submitted during the maintenance window will be queued and processed once the maintenance is complete.

     

    We apologize for any inconvenience. Our team will be monitoring the situation closely. If you have any questions, please contact our support team.

SEP22
SIM Management Operations | IMSI Source 02
CompletedMaintenance2 hours
  • CompletedSeptember 22, 2026 at 3:30 PMUTC
    Maintenance has completed successfully
  • In progressSeptember 22, 2026 at 1:30 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 16, 2026 at 2:25 PMUTC

    We would like to inform you that our IMSI sponsor will be performing scheduled maintenance that may affect SIM management operations.

    During this window, some SIM management actions — such as activations, deactivations and purges — may not be processed immediately for SIMs on IMSI source 02. Data and SMS connectivity will not be affected.

    Actions submitted during the maintenance window will be queued and processed once the maintenance is complete.

    We apologize for any inconvenience. Our team will be monitoring the situation closely. If you have any questions, please contact our support team.

SEP21
SIM Management Operations | IMSI Source 02
CompletedMaintenance2 hours
  • CompletedSeptember 21, 2026 at 3:30 PMUTC
    Maintenance has completed successfully
  • In progressSeptember 21, 2026 at 1:30 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 16, 2026 at 2:25 PMUTC

    We would like to inform you that our IMSI sponsor will be performing scheduled maintenance that may affect SIM management operations.

    During this window, some SIM management actions — such as activations, deactivations and purges — may not be processed immediately for SIMs on IMSI source 02. Data and SMS connectivity will not be affected.

    Actions submitted during the maintenance window will be queued and processed once the maintenance is complete.

    We apologize for any inconvenience. Our team will be monitoring the situation closely. If you have any questions, please contact our support team.

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