Get updates
Expand group
Orion
Previous page
Next page
Network
We are scheduling a maintenance. Only back-end will be affected. Network will remain operational.
We are scheduling a maintenance. Only back-end will be affected. The platform and network will remain active.
Maintenance complete
Maintenance in progress. We will be undergoing maintenance at this time. During the activities there could be connectivity intermittence. This scheduled maintenance affects: IMSI 10 (Data Services NA), IMSI 21 (Data Services NA), IMSI 22 (Data Services NA), IMSI 23 (Data Services NA), and IMSI 26 (Data Services NA).
Maintenance complete The scheduled maintenance has been completed.
During the activities there could be connectivity intermittence. This scheduled maintenance affects: IMSI 10 (Data Services NA), IMSI 21 (Data Services NA), IMSI 22 (Data Services NA), IMSI 23 (Data Services NA), IMSI 26 (Data Services NA).
We are scheduling a Maintenance for our Back-end. Network will not be affected.
SMS Service is working as expected. Thank you for your patience.
We have restored the SMS service, both SMS MT and SMS MO. This is working as expected We are still working on the acknowledge mechanism, therefore the double checks in Orion are not visible for the moment Thank you for your patience and understanding
We are scheduling a maintenance to apply a fix on the platform. Front-end and back-end affected. Network will remain operational.
Resolved.
We are investigating a possible service and network degradation for Colombia. We'll come as soon as possible.
Front-end and Back-end under Maintenance. The network won't be affected.
We will be undergoing Platform Maintenance during this time. System performance and degradation will be encountered during this period. This scheduled maintenance affects Frontend and API.
Incident resolved. Orion is fully operative Status: Incident solved Cause: SSL certificate problem Solution: A new SSL certificate created Mitigation actions: New protocol to maintain SSL certificates
We are facing a problem with a certificate that is not allowing the platform to: 1. activate and deactivate SIM 2. Reset SIMs 3. Purge SIMs 4. Check connectivity The connectivity of the SIMs is not affects, Data and SMS are working as expected
Solved
We are experiencing problems with some of the actions in Orion. Status: Problem detect We are currently implementing the solution Connectivity is not affected
activity completed
Activity completed
Hello, This is to update you that the service degradation on SGP has been recovered. Incident Status: Monitoring. Our engineers are still working on it and we will keep you posted.
IMSI 10 (Data Services NA), IMSI 21 (Data Services NA), IMSI 22 (Data Services NA), IMSI 23 (Data Services NA), and IMSI 26 (Data Services NA).
Hello, This is to update you that we are experiencing a data service degradation on SGP. Service Impact: Devices may experience difficulties in opening new data session. Incident Status: Investigating. Our engineering team is working to solve this issue. We will keep you posted on the progress. Regards, Moabits
This maintenance was solved.
Dear users, We would like to inform you that we will be conducting a scheduled maintenance that will extend for approximately 4 hours. During this period, the operation of the API and the user interface may be slightly affected. We appreciate your understanding and patience as we carry out these necessary maintenance. Best regards, Moabits
Maintenance window: 12.11.23 6:00 PM Col Duration: 60 min Impact: Possible delay in Orion process. Connectivity will not be impacted.
Previous
Nov 2023 to Jan 2024
Next
