Orion - Network Degradation Movistar Colombia | IMSI 26 - 01 – Incident details

All systems operational

Network Degradation Movistar Colombia | IMSI 26 - 01

Resolved
Degraded performance
Started 8 months agoLasted 9 days

Affected

Network

Degraded performance from 2:00 PM to 6:25 PM

IMSI Source 01

Degraded performance from 2:00 PM to 6:25 PM

IMSI 26-01

Degraded performance from 2:00 PM to 6:25 PM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    Dear Customers, We are aware of a network degradation impacting Data and SMS services on the Movistar Colombia network. This may cause intermittent connectivity issues for IMSI 26-01. Other networks are not affected. Our team is investigating the root cause and working with the operator to restore full service as soon as possible. We will provide updates as more information becomes available. We apologize for any inconvenience caused and appreciate your understanding.