Orion - Data service degradation on SGP – Incident details

All systems operational

Data service degradation on SGP

Resolved
Operational
Started over 2 years agoLasted 2 days

Affected

Orion

Operational from 1:28 PM to 3:32 PM

Platform

Operational from 1:28 PM to 3:32 PM

Database

Operational from 1:28 PM to 3:32 PM

Updates
  • Resolved
    UTC
    Resolved

    activity completed

  • Update
    UTC
    Update

    Activity completed

  • Update
    UTC
    Update

    Hello, This is to update you that the service degradation on SGP has been recovered. Incident Status: Monitoring. Our engineers are still working on it and we will keep you posted.

  • Update
    UTC
    Update

    IMSI 10 (Data Services NA), IMSI 21 (Data Services NA), IMSI 22 (Data Services NA), IMSI 23 (Data Services NA), and IMSI 26 (Data Services NA).

  • Investigating
    UTC
    Investigating

    Hello, This is to update you that we are experiencing a data service degradation on SGP. Service Impact: Devices may experience difficulties in opening new data session. Incident Status: Investigating. Our engineering team is working to solve this issue. We will keep you posted on the progress. Regards, Moabits