Orion - Login issue – Incident details

All systems operational

Login issue

Resolved
Degraded performance
Started 11 months agoLasted about 1 hour

Affected

Orion

Degraded performance from 11:56 AM to 1:20 PM

Platform

Degraded performance from 11:56 AM to 1:20 PM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    Dear customers, We are currently experiencing problems when trying to log in to the platform. Users who are already logged in to Orion can remain logged in, as the problem only affects new logins. Connectivity is not affected. Status: investigating the cause We appreciate your understanding in this matter.